Privacy policy

This policy explains how Highly Distinguish Pty Ltd (ABN 70 651 431 677) ("we", "us") handles personal information. We aim to handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

• When you contact us — your name, business name, email address, phone number and anything you tell us in your message or call.
• When we work with you — information about your business, your staff and the technology you use, so we can deliver our services.
• Your clients' information — we ask clients not to send us their own clients' personal information. If it's genuinely needed for a piece of work, we will agree with you in writing what is shared and how it is handled.

Our website

This website is a static site. It has no contact forms or user accounts, and we do not set advertising or analytics cookies.

The site is hosted on GitHub Pages. GitHub may collect technical information such as IP addresses to operate and secure its service — see the GitHub Privacy Statement.

How we use it

We use personal information to respond to enquiries, provide and improve our services, send invoices, and meet our legal obligations. We do not sell personal information, and we do not use it for third-party marketing.

Who we share it with

We share personal information only where needed:

• with service providers we use to run our business, such as our email and file-storage providers;
• with professional advisers, such as our accountant or lawyer;
• where required or authorised by law.

Overseas storage

Some of our service providers, including our email provider (Google) and website host (GitHub), may store information on servers outside Australia, including in the United States.

Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. We keep information only for as long as we need it for the purposes above or as required by law, and then delete or de-identify it.

Access, correction and complaints

You can ask to access or correct the personal information we hold about you, or make a complaint, by emailing highlydistinguish@gmail.com or calling 1300 690 188. We will respond within 30 days.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner.

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.